Martel Notary Management Service

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FAQs

Notary Services

What documents can you help me notarize?

We can help you notarize a wide variety of documents, such as legal forms, loan documents, power of attorney, affidavits, and contracts. If you aren’t sure if your document needs notarizing, let us know and we can help guide you.

Can you help with loan documents and real estate closings?

Yes, we are experienced in handling loan documents and real estate closings. We can guide you through the signing process and make sure your paperwork is completed correctly and on time.

Can you notarize documents for people who do not speak English?

Yes, we can notarize documents for people who do not speak English, as long as you understand the document being signed. If needed, you may have someone interpret for you during the appointment.

Can you notarize documents for more than one person at a time?

Yes, we can notarize documents for multiple people during the same appointment. Each person will need to bring their own valid photo ID and be present to sign the documents.

Mobile Notary & Travel

Can you come to my home or office for notary services?

Yes, we are a mobile notary service. We can travel to your home, office, or another location in San Antonio that is convenient for you.

How soon can you come to my location for notary services?

We offer flexible scheduling and can usually come to your location the same day or within 24 hours, depending on availability. We do our best to meet your timing needs.

Is there a fee if you have to travel to my location?

Yes, there may be a travel fee depending on how far we need to go to reach your location. We will always let you know about any extra charges before your appointment.

Appointments & Availability

What are your hours for notary services?

We offer convenient hours to fit your schedule, including evenings and weekends. This way, you can get notary services when it works best for you.

Can you notarize documents on weekends or in the evening?

Yes, we offer notary services on weekends and in the evening to fit your schedule. You can choose a time that works best for you, even outside of regular business hours.

What happens if I need to cancel or reschedule my appointment?

If you need to cancel or reschedule, just let us know as soon as possible. We understand that things come up and will work with you to find a new time that fits your schedule. There is no fee for changes made with proper notice.

Pricing & Payment

How much do you charge for notary services?

Our fees depend on the type of notary service you need and the travel distance. We keep our prices fair and will let you know the total cost before your appointment.

What types of payment do you accept for notary services?

You can pay for notary services with cash, credit card, or debit card. We also accept some mobile payment apps for your convenience.

Preparing for Your Appointment

Do I need to bring anything with me for my notary appointment?

You will need to have a valid photo ID, such as a driver’s license or passport. You should also bring the document you need notarized and any other required paperwork.

Policies & Guarantees

Do you offer any guarantees if there is a mistake with my notarized document?

If a mistake happens with your notarized document, we will fix the error quickly at no extra cost to you. Your satisfaction and accuracy are important to us.

Get Reliable Notary Services When and Where You Need Them

Secure important documents quickly by choosing our flexible mobile solutions today

Contact Us

Contact

San Antonio, Texas
Phone (830) 499-2801
Email contact@martel-notary.com

Hours

Mon–Fri: 10am–5pm
Sat–Sun: 10am–2pm
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